FREQUENTLY ASKED QUESTIONS

WHAT IS THE DIFFERENCE BETWEEN COACHING AND COUNSELLING?

Counselling tends to be about the past, whereas coaching is very much about the present and future

HOW MANY SESSIONS WOULD YOU RECOMMEND?

I would recommend four sessions to analyse, commit to action and follow up

HOW LONG DOES A SESSION LAST?

60 minutes.

DO YOU OFFER A FREE FIRST CONSULTATION?

Yes, a thirty minute free discovery call / Zoom is available.

CAN YOU HELP IF I LIVE OUTSIDE NEWCASTLE?

Yes I offer our services via Zoom and telephone.

DO YOU HAVE TO MEET FACE TO FACE ?

ARE THE SESSIONS PRIVATE AND CONFIDENTIAL?

Yes, and if it helps, I can provide written terms to give you reassurance.

ARE THERE ANY GUARANTEES THE COACHING WILL WORK?

Coaching is really a co-dependant partnership based on shared goals. My guarantee is my 100% commitment to you. I do offer a money back guarantee if your wellbeing has not improved after five sessions.

DO YOU OFFER AN EVENINGS AND WEEKENDS SERVICE ?

Yes

CAN I BOOK ONE OFF SESSIONS?

Yes. This does not affect our offer of a free first 30 min Discovery call.

WHAT IS THE MINIMUM CANCELATION OR RESCHEDULE PERIOD?

24 hours notice to cancel or reschedule. Inside 24 hours will aim to reschedule where possible, however can not guarantee and the payment for the session would be retained by Encourage Coaching.

Email me for availability